Five roles, each with a written scope

Not general assistants you have to invent work for. Defined jobs with an agreed measure, so the role can be judged rather than felt.

VirtuaCore places remote staff in five defined roles: sales development, executive and administrative support, customer support, project management, and social media and marketing. Every placement starts with a written scope covering tasks, hours, tools and the measure of success, agreed before candidate screening begins.

1 of 5

Sales Development and Closing

Lead generators, appointment setters and closers who work your CRM and your hours.

Roles placed

Lead Generator Builds and qualifies the list, runs first-touch outreach, and hands over only prospects that match your criter

Appointment Setter Works the qualified list by phone, email and chat, handles the objection before the meeting, and books onto yo

Closer Runs the sales call end to end, handles pricing and objections, and brings back a signed agreement or a clear

2 of 5

Executive and Administrative Support

Inbox, calendar, documents and follow-up, handled by someone who learns how you work.

Roles placed

Executive Assistant Runs your inbox and calendar, prepares what you need before each meeting, and chases the things you would othe

Administrative Assistant Owns recurring operational admin: data entry, document filing, order processing, supplier follow-up and report

3 of 5

Customer Support

Email, chat, phone and social handled to your tone and your service targets.

Roles placed

Customer Support Agent Handles inbound tickets, chat and calls to your response targets, escalating on rules you define rather than o

Customer Success Coordinator Runs proactive follow-up: onboarding check-ins, renewal reminders and the outreach that stops churn before it

4 of 5

Project Management

Timelines, dependencies and the follow-up that keeps work moving without you chasing.

Roles placed

Project Coordinator Keeps the board accurate, chases blockers daily, and produces the status update so nobody has to assemble it.

Project Manager Owns scope, timeline and dependencies across a workstream, and flags slippage while it is still recoverable.

5 of 5

Social Media and Marketing

Content, scheduling, community replies and campaign support on a calendar you approve.

Roles placed

Social Media Assistant Drafts and schedules content, replies to comments and messages, and keeps the calendar full a month ahead.

Marketing Assistant Builds and sends email campaigns, maintains lists and segments, and assembles the reporting.

Content Creator Produces the graphics, short-form video edits and captions that the calendar needs.

Writing a book rather than running a team?

Publishing and digital media sit on their own track, with their own team.

See author services

Start with the scope, not the hire

Thirty minutes to write the job down properly. You keep the scope either way.

Tell us what you need

A short call, then a written scope. No obligation.

Your name

Work email

Company

Phone

Optional. Useful if you would rather we call.

What do you need?

What would you hand over first?

The more specific, the more useful the first call.

We reply within one business day. Your details are never sold or shared. Privacy